Cookie Policy

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are used to remember information about your visit, such as your preferences, login status, and browsing behaviour. Cookies are essential tools that help websites function more efficiently and provide a better user experience.

2. What Cookies Does Torchlight Quest Use?

We use different types of cookies on our website to enhance functionality, security, analytics, and user experience. Here is a detailed breakdown:

Cookie Type	Purpose	Duration	Required
Essential Cookies	Required for website functionality, security, and basic operations. Enables form submission, navigation, and session management.	Session (cleared on browser close)	Yes
Analytics Cookies	Help us understand how visitors use our website, including pages visited, time spent, and user interactions. Used to improve website performance.	12 months	No*
Preference Cookies	Remember your preferences and settings, such as theme preferences, language selection, and cookie consent status.	12 months	No*
Marketing Cookies	Used to deliver personalised content and advertisements based on your interests and browsing behaviour.	12-24 months	No*
Social Media Cookies	Enable social media sharing functionality and track engagement with social media platforms.	12 months	No*

* These cookies are optional and require your consent. Essential cookies are always necessary for the website to function properly.

3. Cookie Consent

When you first visit our website, we display a cookie consent banner to inform you about our use of cookies. You have the following options:

• Accept All: Accept all types of cookies to enhance your experience
• Manage Preferences: Choose which types of cookies you allow
• Reject Non-Essential: Accept only essential cookies required for website function

You can change your cookie preferences at any time by clicking the cookie banner again or accessing our cookie settings page.

4. Third-Party Cookies

We may allow third-party service providers to place cookies on our website for the following purposes:

• Analytics Services: To understand website usage patterns and visitor behaviour
• Advertising Networks: To deliver targeted advertisements based on your interests
• Social Media Platforms: To enable social sharing and track engagement
• Content Delivery: To optimise website performance and content delivery

Third-party cookies are governed by their respective privacy policies. We recommend reviewing their policies for more information.

5. How to Control Cookies

Browser Settings

You can manage cookies through your browser settings. Most modern browsers allow you to:

• View cookies stored on your device
• Delete cookies individually or in bulk
• Block certain types of cookies
• Receive notifications when cookies are attempted to be set

Instructions for managing cookies vary by browser. Please refer to your browser's help documentation for specific instructions.

Disabling Cookies

If you disable all cookies, some features of our website may not function properly. We recommend keeping essential cookies enabled to ensure optimal browsing experience.

6. Do-Not-Track Signals

Some browsers include a "Do Not Track" feature. Currently, there is no industry-wide standard for recognising do-not-track signals. Torchlight Quest does not respond to do-not-track signals, but we respect your privacy choices through our cookie settings.

7. Cookies and Personal Data

While cookies themselves are not personal data, they can be used in conjunction with personal information you provide (such as contact forms) to create a more complete picture of your interaction with our website. Your personal data is always protected according to our Privacy Policy.

8. Changes to Cookie Usage

We may update our cookie practices and this Cookie Policy to reflect changes in technology, privacy regulations, or our business needs. We will notify you of significant changes by updating the "Last Updated" date and prominently displaying changes on our website.

9. International Cookies

Our website may use cookies from international service providers. When cookies are transferred internationally, we ensure appropriate safeguards are in place to protect your data consistent with Australian privacy laws and regulations.

10. Specific Technologies

Web Beacons

Our website may use web beacons (small, invisible images) to track page visits and user interactions. This information is used to improve our website and understand user behaviour.

Local Storage

We may use browser local storage to remember your preferences and settings. Local storage data is not automatically deleted when you close your browser, unlike session cookies.

11. Cookie Retention

We retain cookie data only for the duration necessary to serve the purposes outlined in this policy. Analytics cookies are typically retained for up to 12 months, while preference cookies may be retained longer to remember your settings.

12. Contact Us

If you have questions about our cookie practices or wish to learn more about how cookies are used on our website, please contact us:

• Email: hello@torchlightquest.com
• Phone: +61 2 9876 5432
• Address: Sydney, New South Wales, Australia

13. EU/UK Specific Information

If you are accessing our website from the European Union or United Kingdom, additional regulations may apply. We comply with GDPR requirements, including obtaining explicit consent for non-essential cookies and providing clear information about cookie usage.

14. Additional Resources

For more information about cookies and how they work, you can visit:

• All About Cookies: www.allaboutcookies.org
• Your Online Choices: www.youronlinechoices.com
• Internet Advertising Bureau: www.iab.com